01
Key Agenda
Kakao aims to build trusted sustainability that realizes social value
based on the responsible use of technology, shared growth with stakeholders,
and a sustainable management system.
01
Trust & Safety
Establish AI development and
operation systems based on
transparency, accountability,
and safety
02
Privacy & Security
Build a secure service
environment through privacy,
security, and threat response
03
Accessibility
Provide an environment where
all users can access and use
services without constraints
04
User Protection
Prevent user rights violations
and improve service quality
through feedback

Human-Centered Technology
05
SME Partnership
Operate co-growth programs
that support platform tools,
education, and business growth
06
AI Talent Growth
Support education, experience,
and ecosystem development
to nurture future tech talent
07
Impact Services
Expand social value through
user participation in public
interest, creative activities,
and responsible consumption

Growing Together
08
Climate Action
Implement climate actions
centered on carbon reduction,
energy efficiency, and eco-
friendly transition
09
People & Culture
Foster a healthy organizational
culture that supports diversity,
inclusion, and growth
10
Compliance
Operate a transparent
company based on ethics,
compliance, and governance

Responsible Management
02
Sustainable Governance
Based on transparent governance, Kakao identifies its impacts on the
environment and society, reduces negative impacts, and expands positive
impacts to achieve sustainable growth. The Board of Directors and
management establish a responsible decision-making system to promote
Kakao’s sustainable growth.
Sharing and reporting
ESG performance
Promotion of
collaborative ESG activities
Establishment and support of a
strategy-integrated
sustainable management system
Decision-making
and overseeing key agendas
Board of Directors
ESG Committee
Sustainability Management
Steering Organization
Sustainability Management
Execution Organization
ESG Committee
The ESG Committee under the Board of Directors
is the highest decision-making body
for Kakao’s sustainability management.
- Reviews sustainability strategy directions and oversees related business performance
- Reviews and approves material issues and non-financial risks
- Establishes climate response strategies and directions
- Reviews and approves shared growth donations, etc.
Sustainability Management Steering Organization
The Sustainability Management Steering Organization carries out working-level implementation of company-wide sustainability strategies approved by the Board of Directors and the CEO.
- Collects and reviews company-wide sustainability strategy implementation performance
- Shares implementation tasks with relevant departments and supports execution
- Reports progress and agenda items to the ESG Committee
- Discloses performance and communicates with external stakeholders
Sustainability Management Execution Organization
Each business department plans and executes sustainability management activities: Environment, HR, Procurement, Ethics Management, Responsible Management, Information Security, User Protection, Privacy, Safety and Health, General Affairs, External Relations, Risk Management, IR, and more.
03
Global Initiatives
To advance sustainable management, Kakao participates in
various initiatives that promote external collaboration,
information exchange, and the achievement of common goals.

UN Global Compact
A global platform for corporate sustainability based on the principles of human rights, labor, environment, and anti-corruption

RE100
A global campaign to transition 100% of corporate electricity use to renewable energy

Carbon Disclosure Project (CDP)
A global environmental disclosure system that reports and evaluates environmental performance

OHCHR B-tech
A digital human rights initiative led by OHCHR to support human rights in technology companies

OECD Digital for SMEs(D4SME)
A global collaboration platform among government, business, and academia to support digital transformation of SMEs

AI Alliance
A global technology cooperation network for an open, safe, and responsible AI ecosystem